·5 min read·

The box behind the screen should be boring.

Apple's fourth-generation Apple TV 4K goes on sale on 13 November with an A19 chip, Wi-Fi 7, wired Ethernet and microphones that listen for Siri across the room. It is a very good living-room box. Behind a screen in a venue or a shop, the questions that matter are different ones.

The fourth-generation Apple TV 4K goes on sale on Friday 13 November. It runs on the A19, which Apple says is up to 50% faster on the CPU and up to twice as fast on graphics as the A15 it replaces. It adds a dedicated AV1 decoder, Wi-Fi 7, Gigabit Ethernet, Thread, and far-field microphones so you can talk to Siri from the sofa. There is one model, with 128GB of storage, at $299 in the US. That is $150 more than the equivalent model cost at launch last time.

For a living room, that is a fine upgrade. We are more interested in where these boxes end up when they leave the living room, which is behind a lot of the screens we get asked about.

Why the consumer box gets picked

Every brand installation, reception display and shop-window loop needs something to drive the screen. A streaming box is small, quiet, cheap next to a commercial media player, and everyone already knows how to set one up. Plug it in, sign in, open an app, done. For a single screen in a meeting room, that is often the right answer.

The trouble starts at the second and third screen, and at the first power cut. A consumer box is built around one household and one person holding the remote. An installation has nobody holding the remote. It has to come back on its own after the venue kills the power at midnight, open the right content without a tap, and look the same in March as it did on launch day.

What this model actually changes

Two of the upgrades genuinely help installation work. Wired Ethernet on every unit matters more than any chip number, because venue wifi is the least reliable thing in any building we work in. And hardware AV1 decoding lets you push higher quality video through the same bandwidth, which counts when the content is streamed rather than stored.

Two of them cut the other way. Far-field microphones are a feature at home and a question in public. A box behind a screen in a shop or a lobby that is listening for a wake word is something you need to switch off and be able to prove is off. And doubling the entry price removes the main argument for using a consumer box at all. Once the cheap option is not cheap, the comparison with a purpose-built player gets much closer.

Nobody remembers the player behind a good installation. That is the job.

Choose it for boredom

The player behind a screen should be judged on things that never appear in a launch event. Does it boot straight into the content after a power cut? Can a whole fleet be updated, or held back from an update, from one place? Will an operating system update change behaviour overnight, and can you stop it? Does it run from local storage when the network goes? Can someone on site fix it without an account password?

We build most of our installations so the screen does not depend on the venue at all. Content lives on the device, a small local service keeps it running and queues anything that needs to go back to the cloud, and the network is treated as a bonus. That pattern works with almost any hardware. It is the part of the build that decides whether the screen is still working on day thirty.

What we would do

  • 01One screen, staffed space, short campaign: a consumer box is fine. Use the Ethernet port, not the wifi.
  • 02Several screens, unattended, months on the wall: price up a commercial player with remote management before assuming the consumer box is cheaper. At $299 it may not be.
  • 03Anything in a public space: switch off voice assistants and microphones, and write down that you did.
  • 04Whatever the hardware: keep the content local and make the screen recover on its own after a power cut. Test that before launch day, not after.

The new Apple TV 4K is a better box than the last one. For the screens we build, that matters less than whether anyone ever has to think about it again.

Talk to Remiam about a system like this.